Small Works Sales Engineer

Summary

The Small Works Sales Engineer is an enthusiastic individual that provides support to VES’ customers, the External and Internal Sales teams. The role ensures the small works team can react efficiently with urgent enquiries. 

Salary

Competitive

Description

Main duties

    Take incoming calls from customers
  • Understand the specific customer requirements by telephone or email communication
  • Prepare, revise and issue proposals, scope of works and costings that fall within the Small Works remit to customers, regional sales, key accounts, bidding competitions etc
  • Process customer orders in line with Company procedures, ensuring KPI’s are achieved
  • Update internal databases
  • Resolve customer queries, escalating the issue if necessary
  • Attend site visits as required

Essential

    Ability to work efficiently and meet targets/deadlines
  • Good understanding of Microsoft applications
  • GCSE level or equivalent to include maths and English
  • Good IT literacy
  • Good communication and customer service skills

Desirable

    Level 3 qualifications in engineering field or equivalent (NVQ/BTEC/foundation Degree)
  • HVAC industry experience
  • Sales experience

If you think you have the skills and experience required for this role please forward your C.V. to careers@ves.co.uk together with your current/ last salary package.